FAQ's
Yes! Buy any 2 or more packs and enjoy a 10% DISCOUNT!
Fill your top drawer the quick and easy way and enjoy more for less with our amazing offer; Buy any 2 or more packs and enjoy a 10% DISCOUNT and FREE 48hr TRACKED DELIVERY!
Discount applied at check out - No promo codes needed; Just shop and save instantly!
Spairs offers FREE 48hr Tracked Delivery to any UK address as standard!
Find out more about our shipping here.
Orders are shipped from our UK warehouse same day wherever possible and Royal Mail deliver in 48hrs including Saturdays (Tracking is included with every order) or choose to upgrade to 24hr delivery from just 99p!
However, due to delivery issues that we cannot control please allow up to 7 days before contacting us about your order, as every so often courier parcels can be delayed with the postal service due to very high volumes.
Please note, orders placed after 4pm on Fridays will not be dispatched until the following Monday.
Yes! All orders include FREE Tracked Delivery as standard (delivered by Royal Mail).
If you wish to change the delivery address on your order, we may be able to do this if you contact us within an hour of your order being placed. In this case, please follow the instructions below.
Email amend@spairs.co.uk, with your name, order number, correct address details and a contact number, and we’ll do our best.
Please note, we are unable to make changes to items in your order.
We may be able to make changes to your order, if you contact us in time. Please contact amend@spairs.co.uk to tell us of any changes you require or simply return any unwanted items to us by following the simple instructions on our returns page. You can then place a new order for the correct items whenever you wish.
If you wish to cancel your order, we may be able to do this if you contact us within an hour of your order being placed. In this case, please follow the instructions below.
Email info@spairs.co.uk, with your name, order number, correct address details and a contact number, and we’ll do our best.
If you don't manage to contact us in time and we cannot cancel your order, don't worry. Simply return any unwanted items to us by following the simple instructions here. You can place a new order for the correct items whenever you wish
Please note, we are unable to make changes to items in your order.
Orders placed after 4pm on Friday will be posted out the following Monday.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You'll also need your invoice number or proof of purchase. To start a return, you can use the 'Get in touch' option or contact us at info@spairs.co.uk.
Exceptions / non-returnable items
Sorry - we can't take back or refund underwear that has been worn, unpackaged or opened unless the item is faulty.
Unfortunately, we cannot accept returns on sale items or gift cards.
Find more refunds & returns info here.
Yes, bamboo! The ideal material for underwear; sustainable, super-soft, ultra-stretchy and with natural antibacterial and hypoallergenic properties.
Featuring our signature, soft brushed waistbands and tagless, printed care labels our men's bamboo boxers and fitted trunks are sure to be your new favourite Spairs! Find out more here.
Or shop men's here.
Or shop women's here.
In recent years, bamboo has gained immense popularity in the fashion and clothing industry. Known for its sustainability due to being one of the most renewable resources on the planet, bamboo doesn't require replanting after harvesting as it has the ability to regenerate from its own roots, making it a sustainable option for fabric production.
As well as requiring significantly less water when compared to farming cotton and other crops, bamboo plants require no pesticides or chemical fertilizers to grow, making them a cleaner and greener option contributing to a healthier all-round local ecosystem.
The luxurious feel and environmental benefits make bamboo clothing a great investment for anyone looking for improved comfort while supporting sustainable apparel manufacturing.
If you're ready to switch to bamboo you can find all of our bamboo products here.
Our best-selling packs of cotton blend socks are created using amazing regenerated, recycled cotton. Made from repurposed cotton pieces and discarded garments, recycled cotton significantly reduces the environmental impact of cotton production, conserving water, reducing chemical use and minimizing pollution and soil degradation. This eco-friendly alternative offers a practical solution for anyone looking to reduce their carbon footprint while looking good.
You can check out our men's recycled cotton socks here or our women's recycled cotton products here.
After 40 years in the socks and underwear industry, we have established decades-long relationships with top-level, certified factories across the world including Turkey and China. It's with these highly trusted factories that we have created and perfected our Spairs products.
As committed members of the Ethical Trade Initiative (ETI), we prioritize improving ethical practices throughout our supply chains. Industry recommended and regulated audits are regularly carried out, checking and grading our suppliers compliance of environmental performance, ethics, labour and health and safety.
You can find out more about us here.
Since launching Spairs to offer affordable, comfortable, quality socks and underwear, we've received numerous suggestions from satisfied customers for additional products, particularly those made with our super-soft, ultra-stretch bamboo fabric.
In 2024, we successfully introduced our new range of bamboo blend T-Shirts. We are now working diligently to expand our collection, with new fits, products, and styles arriving soon.
You can shop our new men's bamboo T-Shirts here or women's bamboo T-Shirts here.
Here at Spairs our top priority is ensuring you feel great about your shopping experience and the products you buy. Your feedback is invaluable to us. Whether you're sharing what you loved or suggesting areas for improvement, we always appreciate your insights. With the help of Feefo.com, we listen to your experiences and continuously strive to enhance our service based on your feedback.
Feefo is a trusted ratings and reviews platform that gathers reliable and constructive feedback from thousands of customers worldwide. Feefo send review invitations exclusively to verified customers once a purchase is made, ensuring authentic, honest opinions and reviews about the products and services we offer; collecting real opinions from real customers.
You can view all our independently compiled and verified reviews on our Spairs.co.uk Feefo page here.
Can’t find the answer to your question? Don’t worry! If your query isn’t covered on this FAQs page, you can easily reach out to us. Simply email us at info@spairs.co.uk or use the contact form on this page. We’re here to help and look forward to speaking with you!